Responsible Gaming
Gaming Should Be Entertainment
Online casinos are designed for entertainment purposes only. Gambling should never be viewed as a way to earn money, pay bills, or solve financial problems. Always gamble within your means and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age to gamble online in New Zealand. It is illegal for anyone under 18 to participate in casino gaming. All licensed operators are required to verify your age and identity before allowing you to play.
Warning Signs of Problem Gambling
If you recognize any of the following signs in yourself or someone you know, it may indicate a gambling problem:
- Chasing losses by gambling more to recover money lost
- Gambling with increasing amounts of money to achieve the same excitement
- Hiding gambling activities or lying about the amount of time and money spent
- Neglecting family, work, school, or other important responsibilities
- Experiencing mood swings or irritability when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to gamble
- Unsuccessful attempts to cut back or stop gambling
- Experiencing relationship problems due to gambling
- Gambling more frequently or for longer periods than intended
Self-Help Tools & Safer Gaming Features
Responsible online casinos provide tools to help you maintain control of your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Session Time Limits: Automatically log you out after a set period to prevent extended gaming sessions
- Reality Checks: Regular reminders of how long you've been playing and how much you've spent
- Self-Exclusion: Voluntarily ban yourself from accessing gambling sites for a specified period (typically 6 months to several years)
- Account Closure: Permanently close your account if you decide to stop gambling
Take advantage of these features to maintain control and keep gaming enjoyable.
Support & Assistance Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand & Pacific Region
- Gambling Commission (NZ) - Regulatory body for licensed operators
www.gamblingcommission.govt.nz - Problem Gambling Foundation - Free support and counselling
Helpline: 0800 664 262 (24/7)
www.problemgambling.nz - Samaritans NZ - Crisis support service
Helpline: 1737 (call or text, available 24/7)
International Support Services
- GamCare (UK) - Support, advice, and treatment
www.gamcare.org.uk - GamStop (UK) - National self-exclusion scheme
www.gamstop.co.uk - Gambling Help Online (Australia)
www.gamblinghelponline.org.au - Responsible Gambling Council (Canada)
www.responsiblegambling.org - National Council on Problem Gambling (USA)
www.ncpgambling.org
If You Need Help
Problem gambling is a treatable condition. Reaching out for support is a sign of strength, not weakness. Whether you're concerned about your own gambling or that of someone close to you, professional help is available and confidential.
Don't hesitate to contact the Problem Gambling Foundation on 0800 664 262 or visit www.problemgambling.nz today.